TERMS

TRADING CONDITIONS


By placing an order through our website, you agree to the following conditions automatically. Please take a moment to read through the following terms before submitting your order. Should you have any questions that are not addressed here or on our FAQ page please drop us a line at info@corrinesmith.com and we will be happy to assist.

LEAD TIMES

Each and every order is handmade just for you. Current lead time is approximately 6-8 weeks. Should you require your order urgently we are able to offer a rush order service. This service may incur an extra charge depending on required timescales. Please contact us for details.

PAYMENT

We accept most major credit/debit cards via paypal . There is no requirement for you to have a paypal account to use this method. Alternatively payments can be made by phone or cheque. Choose your preferred payment method during checkout and we will take care of the rest.

DELIVERY

Orders will be despatched by the following methods:
UK ORDERS
Flat rates per order:
Royal Mail Special delivery (Insured) – £6.95
INTERNATIONAL ORDERS
International orders will be despatched by Royal Mail International signed for
EUROPE – £15.00
REST OF THE WORLD – £20.00

RETURNS

We take great pride in our work and each piece we make is created specifically for each bride. Due to the intricate level of work, detailed processes and amount of time involved in creating our designs we are unable to offer refunds at this time. Refunds are only offered in the unlikely event that your item arrives faulty.

Please take time to consider your chosen piece. If you require advice or help in making the right decision please contact us before placing your order. We would strongly advise you to visit us in person, however we realise that this isn’t always possible and in some cases we may be able to arrange for you to try a sample before placing your order. Please contact us for further information. It is important to us that you love your accessories and exchanges may be offered at our discretion.

COPYRIGHT

All images and content on this website are protected by copyright laws and may only be used with express written permission. Unlawful copying will lead to legal action.

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